Shipping policy
- Orders placed through our website are subject to product availability, processing and delivery process and time to your location.
- All products are made in Egypt and ship from Egypt.
- Products that are published as "available for immediate shipping" will be delivered the fastest — we aim for a delivery window of 1–2 weeks.
- Processing and shipping for some products and quantities will take up to three weeks to fulfil, as they will be handmade shortly after the order is received and confirmed.
- It is not possible for KUFUF® to provide a specific delivery date at the point when the customer makes an order, but a notification will be sent to their contact numbers or emails as their order progresses through the fulfilments pipeline.
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KUFUF® reserves the right to alter the production and shipping timeline as needed and will inform the customer of any changes in a timely manner.
- Made-To-Measure 'Custom Orders' may take 4–6 weeks to be produced and shipped, depending on the design's complexity and the artisan team's workload. KUFUF® will provide the customer with an estimated production and shipping timeline at the time of order.
- For overseas delivery, we do not guarantee specific delivery dates.
- Shipping costs for orders placed through our website vary depending on the weight of the order and where it is being shipped to.
- The cost of shipping varies according to the destination. Additional shipping charges will apply depending on your location.
- If you would like to know the estimated arrival date of your order, please contact us before placing your order.